Ruby’s Ice Cream started as one small shop in Fowey with a big love for good food, great customer experiences and creating places people genuinely enjoy being in. Since then, we’ve grown across Cornwall, and we’re only just getting started.
We’re always on the lookout for enthusiastic, friendly and hardworking people to join the Ruby’s family across our shops and behind the scenes.
Whether you’re serving scoops on a busy summer afternoon, creating new ice cream flavours, helping shape our social media, or bringing organisation to the business behind the scenes - every role at Ruby’s plays a part in creating the experience our customers know and love.
We’re not a big corporate company. We’re a growing independent business that values creativity, personality, initiative and people who genuinely care about what they do.
If you love:
🍦 Great food & coffee
🌊 Cornwall & coastal life
✨ Fast-paced, fun environments
🐄 Being part of a growing independent brand
📱 Creativity, ideas & customer experience
…then you might fit right in.
Take a look at our current opportunities below - we’d love to hear from you.
Join the Ruby’s Team
Ice Cream Maker
We’re looking for someone creative, organised and enthusiastic to join Ruby’s behind the scenes as our Ice Cream Maker.
This is a slightly unusual role; part kitchen, part creativity, part product development - and would suit someone who enjoys both the practical and creative side of food.
You’ll be involved in producing our luxury ice cream flavours, experimenting with new ideas, helping develop seasonal specials and working closely with the Ruby’s brand to create products people genuinely get excited about.
What we’re looking for:
Previous chef or kitchen experience would be ideal, but is not essential for the right person
Someone creative with a genuine interest in flavour combinations, food trends and presentation
A willingness to contribute ideas for new products, specials and even social media content
Comfortable appearing on camera occasionally for social media/reels/content creation
Highly organised and capable of managing stock, ordering and kitchen prep independently
Able to work methodically, efficiently and maintain high cleanliness standards at all times
Someone proactive who enjoys taking ownership of their work and being part of a growing independent business
The role:
Producing ice cream and preparing ingredients/products
Developing and testing new flavours and seasonal concepts
Managing stock levels and ingredient ordering
Maintaining a clean, organised production space
Assisting with product photography/video content where needed
Helping push the Ruby’s brand creatively through products and ideas
Specialist production training will be provided
Hours & Pay:
The role averages approximately 2.5 days per week year-round, with flexibility around how these hours are worked depending on the successful candidate.
Rates of pay between £13 - £14.50 depending on previous experience and skill level
If you’re someone who loves food, has a creative eye, and likes the idea of helping shape the future of a growing Cornish brand - we’d love to hear from you.
Send your CV and cover letter to rubysicecreammarketing@gmail.com
Administrative & Operations Coordinator
Ruby’s is a growing independent Cornish business with multiple locations, and as we continue to expand, we’re looking for someone highly organised, proactive and systems-minded to help support the day-to-day running of the business behind the scenes.
Currently, much of the operational and administrative workload is shared between the company owners, Joel and Mary. We’re now looking for someone experienced in administration and business organisation who can help bring structure, efficiency and automation into many areas of the business.
This is a varied role that would suit someone who enjoys problem solving, improving systems, streamlining processes and helping a growing business operate more efficiently.
What we’re looking for:
Previous administration or operations experience
Someone highly organised with excellent attention to detail
Confident managing multiple tasks and priorities independently
Experience with payroll, bookkeeping or finance admin would be highly beneficial
Comfortable learning and implementing new systems and software
Someone proactive who enjoys improving processes rather than simply maintaining them
An interest in automation, efficiency and business operations
Strong communication skills and confidence liaising with staff, suppliers and external contractors
Key Responsibilities:
Business Operations & Systems
Creating and improving internal systems and workflows
Automating repetitive admin tasks where possible
Improving communication channels and operational efficiency across the business
Making better use of Square and other business software platforms
Creating invoice templates and standardised processes across locations
Setting up automated reporting systems and dashboards
Finance & Payroll Support
Paying invoices and managing supplier payments
Reconciling cash payments and bank records
Assisting with payroll, wages and mileage payments
Producing and organising weekly/monthly financial reports and P&Ls
Monitoring stock costs and updating inventory systems
Staff & Internal Organisation
Managing staff birthday reminders/cards and internal communications
Assisting with rota systems and staff communication platforms
Helping organise recruitment systems and automated applicant responses
Maintaining organised digital filing systems and Google Drive documentation
Shop & Supplier Management
Monitoring stock levels and placing orders for shops
Checking supplier pricing and researching cost-effective alternatives
Managing utility contracts, meter readings and contract renewal reminders
Organising maintenance checks and external contractors (window cleaners, repairs etc.)
Property Administration
Assisting with tenancy agreements, deposits, rent and utility administration for company flats
The Role
This is an evolving position with the opportunity to grow alongside the business. We’re looking for someone who enjoys bringing order to chaos, spotting inefficiencies, and helping small businesses operate at a higher level.
The ideal person will be practical, organised, solutions-focused and happy wearing many different hats day to day.
Hours & Pay
Hours and structure can be discussed depending on the successful candidate and their experience level.
Rate of pay will depend on previous experience and responsibilities undertaken. Starting rate of £13 - £14.50ph
If you enjoy systems, organisation and helping businesses run smarter, we’d love to hear from you.
Send your CV and cover letter to rubysicecreammarketing@gmail.com