Ruby’s Ice Cream started as one small shop in Fowey with a big love for good food, great customer experiences and creating places people genuinely enjoy being in. Since then, we’ve grown across Cornwall, and we’re only just getting started.
We’re always on the lookout for enthusiastic, friendly and hardworking people to join the Ruby’s family across our shops and behind the scenes.
Whether you’re serving scoops on a busy summer afternoon, creating new ice cream flavours, helping shape our social media, or bringing organisation to the business behind the scenes - every role at Ruby’s plays a part in creating the experience our customers know and love.
We’re not a big corporate company. We’re a growing independent business that values creativity, personality, initiative and people who genuinely care about what they do.
If you love:
🍦 Great food & coffee
🌊 Cornwall & coastal life
✨ Fast-paced, fun environments
🐄 Being part of a growing independent brand
📱 Creativity, ideas & customer experience
…then you might fit right in.
Take a look at our current opportunities below - we’d love to hear from you.
Join the Ruby’s Team
Parlour Assistant – Ruby's Ice Cream Newquay
Pay: £12.71 per hour (National Minimum Wage for ages 21+)
Job Types: Full-time & Part-time
Start Date: Immediate Start Available
Job Description
As Ruby's Newquay continues to grow, we're looking for enthusiastic, friendly and energetic Parlour Assistants to join our team.
Based in our largest parlour yet, you'll be part of a fast-paced environment serving luxury Cornish ice cream, handcrafted milkshakes, indulgent sundaes and speciality coffees to locals and visitors from around the world.
No two days are the same at Ruby's. One minute you'll be crafting the perfect cone, the next you'll be chatting with customers, recommending flavours or creating beautiful desserts that make someone's day.
If you love working with people, enjoy being busy and thrive in a fun team environment, we'd love to hear from you.
The Role
As a Parlour Assistant, you'll help create the memorable customer experience Ruby's has become known for. From greeting customers with a smile to serving beautifully presented treats, you'll play a key role in ensuring every visit is a special one.
Shifts are flexible and will include weekdays, weekends and evenings, with our latest closing shifts finishing around 10:30pm during the summer season.
Responsibilities
Welcoming customers with a warm and friendly attitude
Scooping and serving luxury Cornish ice cream
Preparing milkshakes, sundaes, coffees and other menu items
Taking customer orders and processing payments
Keeping displays stocked, clean and beautifully presented
Maintaining excellent food hygiene and cleanliness standards
Restocking products and assisting with deliveries
Helping keep the parlour organised throughout busy service
Working as part of a supportive team to deliver outstanding customer service
Creating a fun, welcoming atmosphere for every customer
What We're Looking For
A positive, friendly and outgoing personality
Excellent customer service skills
A reliable and hardworking attitude
Comfortable working in a busy, fast-paced environment
Flexible availability, including weekends and evening shifts
Ability to work well as part of a team
Previous hospitality, retail, café or customer service experience is desirable but not essential- we're happy to provide full training for the right person.
What You'll Get
£12.71 per hour (21+ National Minimum Wage)
Flexible full-time and part-time opportunities
Immediate start available
Full training provided
A fun, supportive team environment
The opportunity to work in one of Cornwall's most exciting independent hospitality businesses
Plenty of ice cream-related perks along the way 🍦
If you're looking for a role where every day is different, love meeting people and want to spend your summer serving smiles (and scoops), we'd love to welcome you to the Ruby's team.
To apply, drop your CV into us and say hello or email rubysicecreammarketing@gmail.com